Privacy policy

Privacy Policy

The confidentiality of your personal data is one of the main concerns of Ansil Media SRL, headquartered in Baicoi, Str. Infratirii, Romania, as a data controller.

This document aims to inform you about the processing of your personal data in the context of using the enfinisound.com website, hereinafter referred to as the "site."

Categories of Personal Data Processed
Purposes and Legal Grounds for Processing
Duration of Data Processing
Disclosure of Personal Data
Transfer of Personal Data
Your Rights
Confidentiality of Minors
Changes to the Privacy Policy

1. Categories of Personal Data Processed

A. If You Are a Customer of the Site

Your personal data may be processed, such as:

Full name
Phone number
Email address
Billing address
Shipping address
Data about how you use the site (e.g., behavior/preferences/habits)
Any other data you provide directly when creating a user account, placing an order, or through any other interaction on the site.

If you create a user account using your Facebook or Google account, the following public profile data will be processed: username, email address.

If you choose to create a user account only before finalizing a product order, your email address will be required to automatically create an account.

If you do not complete the order, your email address and other data provided will not be stored, and the account will be automatically deleted.

B. If You Are a Visitor of the Site

Your personal data may be processed:

Directly: Data provided in the contact/questions/complaints section or any other interaction on the site.
Indirectly: Data such as IP address, browser type, browsing duration, search history, operating system, language, viewed pages, full URLs, clickstream data, viewed/searched products, visit duration on specific pages, and interaction data (e.g., scrolls, clicks, mouse hovers).

2. Purposes and Legal Grounds for Processing

A. If You Are a Customer

Your personal data may be processed for the following purposes:

Fulfilling contractual obligations: For order processing, validation, shipping, invoicing, returns, and status updates.
- Legal Basis: The processing is necessary for the performance of a contract. Failure to provide data may prevent contractual relations.
Compliance with legal obligations: Includes tax and archiving obligations.
- Legal Basis: The processing is required by legal obligations. Failure to provide data may prevent service delivery.
Marketing activities: Sending commercial communications via email or SMS about products and services offered on the site.
- Legal Basis: Based on your consent, which can be provided during account creation or later in your account settings. Consent is voluntary and can be withdrawn at any time without consequences.
Analysis and reporting: For website improvement, user behavior profiling, and enhancing customer experience.
- Legal Basis: Legitimate interest in improving the site. Providing data is voluntary.

B. If You Are a Visitor

Your personal data may be processed for the following purposes:

Marketing activities: Sending commercial communications via email or SMS.
- Legal Basis: Based on your consent provided through the newsletter subscription form.
Complaint resolution and site improvement: For traffic monitoring and enhancing your experience.
- Legal Basis: Legitimate interest in ensuring the site's functionality and addressing visitor concerns.

3. Duration of Data Processing

Ansil Media SRL processes your personal data for as long as necessary to achieve the processing purposes mentioned above.
For contractual relations, data is processed during the contract's duration and retained as required by legal obligations (e.g., 10 years for financial records).

If you delete your account, data will no longer be processed for marketing purposes, but existing legal obligations may require retention for other purposes.

4. Disclosure of Personal Data

We do not rent or sell your personal data to third parties.
Your data may be disclosed to service providers (e.g., couriers, hosting companies, IT services) under strict confidentiality agreements.
Additionally, data may be disclosed to public authorities when legally required (e.g., for compliance, security, or promotional purposes).

5. Transfer of Personal Data

Personal data may be transferred outside Romania but only to countries within the European Union.

6. Your Rights

Under data protection laws, you have the following rights:

Right to Information: Receive details about data processing activities.
Right to Access: Confirm whether your data is processed and access its details.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request data deletion ("right to be forgotten") under certain conditions.
Right to Restriction: Limit data processing under specific circumstances.
Right to Data Portability: Receive your data in a structured, readable format and request its transfer to another controller.
Right to Object: Object to data processing based on legitimate interest or for direct marketing purposes.
Right Not to Be Subject to Automated Decisions: Protection against decisions based solely on automated processing.
Right to Lodge a Complaint: File a complaint with the National Authority for Personal Data Processing or in court.

For inquiries or to exercise your rights, contact us via email at [email address].

7. Confidentiality of Minors

We do not knowingly collect data from individuals under 18 years old. If we become aware of such data, we will obtain parental consent or delete the information.

8. Changes to the Privacy Policy

We reserve the right to update this policy. Significant changes will be communicated via email (if possible) or through a site notification.

For more information on cookie usage, please visit: enfinisound.com/cookies-policy